Your appointments are very important to our entire team at Salon Pure.   We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, you please provide us with at least 24-hours notice.  This way, our team professionals will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list.  We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc.  The cancellation fees listed below will need to be honored over the phone at the time guests reschedule the next appointment, if under the age of 18 the fee will be the responsibility of the legal guardian. Here is our general breakdown of cancellation fees:
 

• Less than a 24-hour notice will result in a charge equal to 25% of reserved service(s) amount.

​

• “NO SHOWS” will be charged 50% of the reserved service(s) amount.

​

• Specialty Services & Packages must be reserved with a 50% non-refundable credit card deposit.

​

• All service prices are subject to additional charges at the discretion of the service provider.

​

If you have “no-showed” any appointment two times, we require a 50% non-refundable deposit by credit card at the time of the next appointment request.