THANK YOU FOR CHOOSING MOOI HAIR GROUP !

~ OUR SALON POLICIES ~ 

✦ Cancellations = No-Shows = Service Changes ✦

We understand that life happens. When possible, we kindly ask for adequate notice so we can respect our stylists’ time and accommodate other guests.

Cancellations & Rescheduling

• A minimum of 48 business hours’ notice is required to cancel or reschedule without charge.

• Cancellations with less than 48 business hours’ notice may be charged 50%-100% of the scheduled service Depending on the circumstace.

• No-shows will be charged 100% of the scheduled service, as the time cannot be rebooked. unless other wise

Business hours exclude Sundays and Mondays.

Service Changes

• Last-minute service changes that significantly reduce booked time may result in a charge, as unused time cannot be rebooked.

If You Are Sick

• Please notify us as soon as possible and stay home if contagious.

• If you are no longer contagious and comfortable wearing a mask, we are happy to accommodate when possible.

• With sufficient notice, fees may be waived.

After-Hours Cancellations

• Voicemails left after business hours are considered received the next business day.

New Guests

• New guests may be required to provide a deposit when booking their first appointment.

All services and retail purchases are non-refundable.

Parking

Parking is available in the first four spots from the side walk in our lot directly out side the salon and on the nearby streets. 

If you require assistance please advise us in advance so we can help

 

~ Thank you for your understanding and continued support.~