AT SOGNO THE SALON COMPANY  We believe that great hair takes time — it’s a journey built on trust, honesty, and collaboration between you and your stylist. Every guest experience begins with a thorough consultation, where we listen carefully to your goals and are transparent about what’s possible for your hair’s current condition and long-term health.

Our team takes pride in ongoing education, technical excellence, and professional recommendations designed to help you not only look great today, but maintain healthy, beautiful hair for the long haul.

We stand behind our work and the integrity of our process. If you have any concerns about your results, please reach out within 7 days of your appointment. We’ll gladly schedule a complimentary adjustment with your stylist to ensure your look aligns with the plan we created together.

Please note:

• Our guarantee is based on the shared honesty and trust established during your consultation.

• Adjustments apply only to the original agreed-upon service and do not include changes to the initial plan or color goals.

• We cannot guarantee results when professional at-home care or maintenance recommendations are not followed.

• Refunds are not offered for completed services, but we’re always committed to making things right.

At SOGNO the Salon Company, our mission is to build lasting relationships through education, artistry, and integrity — so your hair can thrive, today and for years to come.

 Please give us a call if you need any help or can't find the service you want! 

 

Sogno the Salon Company  is located on 109 West Main St. Northborough Ma 01532

(508) 841-4121

 

Cancellation Policy

We understand that sometimes things come up that are out of our control, but due to the high demand on our time, we have set some policies in place to ensure we can provide our clients with the best possible service.

A card will be required to be added to your client profile at the time of booking. This card will only be charged if necessary to fulfill our cancellation/no-show policies.

Any appointment canceled or rescheduled between  96-48  hours notice will incur a fee equal to 50% of the service total for their appointment.This fee will be charged to the card on file at the time of cancellation.

Any appointment that a client cancels or no-shows within the 48 hr. time frame will incur a fee of 100% of the service total for their appointment. This fee will be charged to the card on file 15 minutes past their scheduled appointment time.

All cancelations for Tuesday and Wednesday must be made by 1 P.M. on Saturday. We no longer except voicemail cancelations between  Saturday 1 - Tuesday 9: a.m.