Cancellation Policy
Your appointment is reserved especially for you. Therefore, we ask for a 24 hour notice if you cancel or reschedule.
We understand life happens. Because the salon and spa industry earn tier wages by providing services, we would like you to know the WHY behind the 24 hour cancellation notice policy.
When you forget or cancel your appointment without giving notice, we as a company miss the opportunity time and guests (like yourself) on our waiting list miss the opportunity to receive services.
As a courtesy, Aqua salon and spa will text or call to confirm your appointment.
If you miss your appointment or cancel, we ask that you reschedule as soon as possible.
No Show or Same Day Cancellation Fee: Service value of $100 or less will be charged $25
Service value of $101 or more will be charged $50
Changing the scheduled service day of: A change of your service to an equal amount.
If the service changes to a lesser service amount a cancellation fee will be added to the service.
All Guests: a deposit of $100 will be required when scheduling a Keratin Treatment
New Guests:
A deposit will be required for a first time guest scheduling an appointment for a service