Terms and Conditions

Thank you so much for choosing Aella for all of your beauty needs!


 Aella Salon and Day Spa is a Redken 5th Avenue Elite Salon offering a wide range of services to  make you look and feel your absolute best! Please agree to our salon terms before continuing to book your future appointments.

 When reserving an appointment we will require to hold all appointments with a credit or debit card. If a guest no call no show or cancels within 24 hours we will charge the card on file accordingly. First time no call no show, you will be charged half of your original service fee. Any time after that you will be charged the full service amount.
Please understand that when you forget or cancel your appointment with giving notice, we will miss the opportunity to fill that appointment time, and clients on our waiting list will miss the opportunity to receive services. Since the services are reserved personally, a no show fee will apply.

Please know that in certain situations your desired hair goals may take multiple appointments to achieve. Your stylist will verbalize that during your appointment. If you are not completely satisfied with your results please CALL the salon.


Aella Salon and Spa's level pricing/system is based upon the continued education, experience and productivity of our stylists. Each stylist must meet very strict criteria in order to progress to a new level.

Please remember, those who are at a Level 3 and above are considered to be Aella Educators. Our Educators work side by side with a licensed associate to ensure guest experience and operate their schedule in the most efficient way.


Online booking will only allow you to reserve services if enough time is allotted for that service. If the system is not allowing you to reserve a specific service it is because that particular time slot is not enough time for that selected service. Please call our front desk support staff for any further questions on our salon policies, or any questions on services and booking! 814-724-7735