Terms and Conditions
Veda Nails Online Booking Terms and Conditions
1. Booking and Confirmation
• By using our online booking system, you agree to provide accurate and up-to-date contact information.
• Appointments are confirmed via email or SMS. Please ensure your contact details are correct to receive confirmations, reminders, and updates.
• A valid email address and phone number are required for the booking process. Failure to provide accurate information may result in a failed booking or inability to notify you of important appointment details.
2. Appointment Changes and Cancellations
• Changes to your appointment must be made at least 24 hours in advance to avoid cancellation fees. Notifications for changes can be made through our system or by contacting the salon directly.
• You will receive confirmation of changes or cancellations via email or SMS.
• In the event that we need to modify your appointment time, we will notify you through your preferred communication method (email or SMS).
3. No-Show Policy
• If you do not attend your scheduled appointment without notifying us in advance, a no-show fee may apply.
• Reminders will be sent via email or SMS prior to your appointment to help avoid missed appointments.
4. Marketing and Promotions
• By providing your email or phone number, you consent to receive occasional marketing messages, promotions, or updates from Veda Nails. You can opt-out at any time by following the instructions in the email or SMS.
• Your privacy is important to us. We do not share your personal information with third parties without your explicit consent, except as necessary to fulfill your booking or comply with legal obligations.
5. Contact Preferences
• You agree to receive communications related to your booking via email or SMS, including appointment confirmations, cancellations, and any changes.
• If you prefer not to receive reminders or marketing messages, you may manage your communication preferences through your account settings or by contacting our team directly.
6. Privacy and Data Protection
• Your personal information, including contact details, will be handled in accordance with our Privacy Policy. We take necessary steps to protect your information and will not disclose it without your consent.
• Any payment information collected during booking is securely handled in compliance with industry standards.
7. Late Arrival
• Please arrive on time for your appointment. Late arrivals may result in a shortened service or rescheduling, depending on availability.
• If you anticipate being late, please notify us as soon as possible via email or SMS.
8. Health and Safety
• Please inform us in advance if you have any health conditions, allergies, or special requirements that may impact your service. You can provide this information via email or SMS when booking your appointment.
These terms ensure that Veda Nails communicates effectively with clients and manages appointments smoothly while respecting privacy and preferences. Let me know if you’d like any further customization!