CANCELLATIONS

 

We reserve the right to reschedule any appointments after 15 minutes past your scheduled appointment time. If you do not call you are considered a no call no hsow and will charged acordingly. A credit card is required to be kept on file. All color appointments cancelled less than 24 hours in advance will be charged 25% of services booked and day of cancellations or no shows will be charged 100% of services booked. All haircut and blow-dry appointments will be charged 50% of the service cancelled both less than 24 hours in advance and day of cancellation or no shows. Please note that once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you.

To avoid our cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment. Please remember to arrive 5 minutes early to your appointment. If you are running late for your appointment please be aware that we reserve the right to alter your service based on the remaining time available. 

Appointment alterations requiring more time will be accommodated if the stylist’s availability allows. Requests for an upgraded appointment may be denied at the discretion of the stylist and management. We kindly ask that you call at least 24 hours in advance to request an appointment upgrade.

Because all of our stylists work on commission style appointments, it is important that your appointment is booked and fulfilled as accurately as possible. This maximizes our stylist's time, schedule and client waitlist. We must implement these policies to ensure the sustainability of our business operations as well as stability for our stylists.  

You can cancel, reschedule, or alter an appointment by emailing us at haircut.chick@yahoo.com or calling us 317-784-1801.

 

 

OUR INTELLECTUAL PROPERTY

We resever the right to refuse service. The Site and Service contain intellectual property owned by Trendsetters HAIR Design Group INC., including trademarks, copyrights, proprietary information, color formulas and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy. 

CORRECTIONS

Do to the artistic nature we will not refund but adjust serivce accordingly. We stand behinde our services. If you have any issues you must call one week from your serivce date.

 

REFUSAL OF SERVICE

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.