Late Policy

Please be sure to arrive on time for your appointment. Arriving late may result in your appointment being canceled or rescheduled. Please call us at 260-563-3000 if you know you are going to be over 10 minutes late, so we can advise you on whether or not to attend your appointment.

Refund Policy

Our goal is for each client to love their results. In the event that you are dissatisfied with your service(s), our refund policies are laid out as such:

1. Services received cannot be refunded. We will gladly adjust any service you receive within three (3) days of your appointment. If you are not satisfied with the work performed, please return to the salon, so your hair can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you with the stylist who performed the initial service.