Welcome to Shear Artistry Hair & Body Centre!

 

At Shear Artistry we want you to have an exceptional service experience at every visit. That said, please read the following information about our salon policies. Feel free to reach out if you have any questions.

PRICING: 

At Shear Artistry we are proudly a Summit Salon. This means we work on a level system and all service providers have level pricing. Pricing is based on demand of time, expertise in our field, and experience. Feel free to look for a stylist that fits in your beauty budget.

ALL services are scheduled a la carte. You will need to schedule all portions of the appointment. We will review your reservation and follow up as soon as possible during the salon's regular business hours. *All chemical reservations require the color/perm/texture appointment as well as the cut and/or style appointment. If you fail to reserve both portions of the appointment, the pricing will NOT be accurate. ALL PRICING IS "STARTING AT" PRICES & WILL VARY BASED ON AMOUNT OF HAIR YOU HAVE AND COLOR RESULTS DESIRED. Please follow up with your service provider before services begin if pricing is in question.

 

UPDATED CANCELLATION POLICY: 

With consideration of all our guests and our service providers, we have implemented an updated cancellation policy.

 

Late Arrivals

We make every effort to maintain time commitments and we request that you extend the same courtesy to us. We understand that special circumstances can arise which may cause you to run a few minutes behind. Depending on the service you’ve reserved and the timing required, if you are more than 15 minutes late for an appointment we may not be able to fulfill your entire service request. In some cases we may ask you to reschedule in order to provide prompt service to our next guest.

Missed Appointments (No Shows) & Cancellations

The staff at Shear Artistry Hair & Body Centre respects your time and we ask for the same courtesy. We offer appointment reminders 48 hours in advance as a convenience to all of our guests. These can be in the form of text message, email, or a phone call; just let us know your personal preference. However, we do feel the responsibility of your appointment is yours if we are unable to reach you. When a guest does not show up for their appointment, another guest loses an opportunity to be seen. If you are unable to make your appointment, we respectfully ask that you notify us at least 24 hours in advance. 

 

First No-Show/Late Cancellation - We understand that people get busy and schedules can change! For the first instance, we will not require a deposit to reschedule.

Second Instance - A 50% deposit will be required to secure your appointment. This deposit will be applied towards the total cost of your service, and in the event of a no-show, will be used to compensate your stylist for the reserved time. This deposit is non-refundable. 

Recurring No-Show/Late Cancellation - To ensure our service providers' time is valued and to maintain fair scheduling for all clients, we require a 100% deposit for any services booked after habitual no-shows and/or late cancellations. This deposit will be applied towards the cost of your service. In the event of a no-show or late cancellation, it will be used to compensate the service provider and the salon for the reserved time. This deposit is non-refundable.

 

We understand that occasional schedule changes are necessary! We greatly appreciate at least a 24 hours notice when needing to reschedule. We strive to maintain efficient scheduling for all of our clients, and your cooperation helps us achieve this.

 

Don’t see the service or time you are looking for? Call us! We're happy to help. 256.721.2423