A Pre-consult form is required for all new clients, they can be found on the website or sent to you upon booking. Please try to arrive for your scheduled appointment 5 minutes early. A card will be required to be added to your client profile at the time of booking. This card will only be charged if necessary to fulfill our cancelation/no-show policies, and for contactless payments.

Any appointment canceled or rescheduled with less than 24 hours notice will incur a fee equal to 100% of the service total for their appointment. This fee will be charged to the card on file at the time of cancelation. Any appointment that a client does not arrive for, or arrives more than 15 minutes late for, will be considered a “no-show” and will incur a fee equal to 100% of the service total for their appointment. 

This fee will be charged to the card on file 15 minutes past their scheduled appointment time.

If you believe you may be sick or contagious on the day of your appointment, please call and inform the Guest Services Associate. Fees can be waived within reason, same day cancelations 2 or more times will result in non refundable deposits to book.