Terms and Conditions

Online Booking Terms

 

Booking Policy

Thank you for booking with Tangles Salon Studio! If you're interested in booking a service that is not listed online, please give us a call. Your time is valuable to us. In order to better accomadate our guests, a credit card is to be kept on file in order to book an appointment. Your card will not be charged unless you don't meet the requirments of our cancellation policy. Please read our cancellation policies listed below. 

 ANY wedding parties or bridal updos must call the salon to inquirie!

*Treatments do not include a blowdry, and you must book that seperate.

 

Cancellation Policies

If a client would like to move or cancel any appointment, we kindly ask for a 48 hours notice, failure to do so will result in a 50% charge of your service price. Lateness can result in your appointment being cut short or rescheduled, as it has an effect on our time schedules for the rest of the day. So please be on time for appointments. 

 

Refund Policy

At Tangles Salon Studio, we strive to ensure every client leaves happy with their service. If you are dissatisfed with your hair, we encourage you to contact us within 5 business days so we can offer a complimentary adjustment. 

Please note: Refunds are not provided for services. Hair results vary based on many factors, and we do our best to meet your expectations through thorough consultations prior to any service.