Terms and Conditions

If you are unsure which service is best fit for you, see our full menu on our website for a detailed list of our Services or reach out to us directly via phone or email to schedule a consultation.

Please include any notes for your Stylist in your appointment notes to ensure proper scheduling. 

We understand life happens and sometimes things may get in the way of your appointments. We kindly ask you to give us a minimum of 48-hours notice if you need to cancel or make any changes to an existing appointment to avoid a Cancellation Fee of $50 or 50% of your service total (whichever is lesser).

For any changes or cancellations please give us a call at (509) 703-7686 or email us at hello@craftstudiospokane.com.

*Please note; Your time is just as valuable to us as we hope ours is to you so in order to accommodate each and every one of our guests, a Peak Pricing Policy will be implemented during our high in-demand timeframes. If your appointment is at or after 4pm on a Weekday or any time on a Saturday, there will be an additional 8% service charge added on to your service total. 

We appreciate your understanding and look forward to seeing you soon! 

XXO,

The Craft Studio Team

 craftstudiospokane.com

 

*Studio Policy: No Refunds can be given of any kind for services. For Products, you may exchange within 14 days of your purchase for Studio Credit (all extensions final sale).