Your appointments are very important to us. They are reserved especially for you. We understand that sometimes schedule adjustments are necessary, however we require a 24 hour cancellation notice. Canellations are not accepted by email.  To cancel we ask that you call the salon.
We confirm all appointments via text, email, or phone call and send out appointment reminders based on your preference. You may opt out at any time.
Any late arrival will shorten your appointment time and will not be made up by running into the next client’s scheduled appointment.

SCHEDULING

We recommend scheduling your next appointment reservation before you leave the salon/spa or making your appointment to ensure you receive the best date and time for your services. Please arrive 10 minutes prior to your reservation in preparation for your service.
You will be asked to provide a major credit card to guarantee your reservation. All credit cards are safe and secure in our system. You are only charged in accordance to our cancellation/no show policy. Our system complies with current data protection regulations.

CANCELLATIONS/NO SHOW POLICY

We appreciate a 24-hour notice if you need to cancel prior to your scheduled reservation.
Our policy requires at least a 24-hour cancellation notice. Any No Shows or Cancellations less than 24 hours will be subject to 50% of the service reservation.
Your credit card number is required to reserve an appointment, but will not be charged unless appointment is cancelled within 24 hours of scheduled service or you do not show for your appointment. A late cancellation is referred to appointments canceled 24 or less before your scheduled reservation.

GRACE & EXCEPTIONS

We understand that accidents happen, people get sick and emergencies occur. We will do our best to accommodate these rare occasions with grace. Our salon software does record these occurrences. Our goal is to protect and serve our guests and our team. Thank you for understanding.